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Oct 15, 2024
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DSES 6480 - Service Operations Management
This course discusses the role of services in an economy, managing services for competitive advantage, structuring the service enterprise, managing service operations, service productivity, quality, and growth. The final part concerns quantitative models with service operations.
Prerequisites/Corequisites: Prerequisite: permission of instructor.
When Offered: Spring term annually.
Cross Listed: (Cross listed as MGMT 6480. Students cannot obtain credit for both this course and MGMT 6480.)
Credit Hours: 3
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