Dec 08, 2025  
Rensselaer Catalog 2015-2016 
    
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Rensselaer Catalog 2015-2016 [Archived Catalog]

MGMT 6480 - Service Operations Management

This course discusses the role of services in an economy, managing services for competitive advantage, structuring the service enterprise, managing service operations, service productivity, quality, and growth.

When Offered: Spring term annually.



Credit Hours: 3