May 04, 2024  
Rensselaer Catalog 2008-2009 
    
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Rensselaer Catalog 2008-2009 [Archived Catalog]

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MGMT 6480 - Service Operations Management

This course discusses the role of services in an economy, managing services for competitive advantage, structuring the service enterprise, managing service operations, service productivity, quality, and growth.

When Offered: Spring term.



Cross Listed: Cross-listed as DSES 6480. Students cannot obtain credit for both this course and DSES 6480.

Credit Hours: 3


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