Mar 28, 2024  
Rensselaer Catalog 2017-2018 
    
Rensselaer Catalog 2017-2018 [Archived Catalog]

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MGMT 6480 - Service Operations Management


This course discusses the role of services in an economy, managing services for competitive advantage, structuring the service enterprise, managing service operations, service productivity, quality, and growth.

When Offered: Upon availability of instructor.



Credit Hours: 3



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